Shipping Policy
At Shoppers Preferred Choice, we’re committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for details regarding order processing, shipping methods, tracking, and more.
Order Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or public holidays will begin processing the next business day.
Shipping Time
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U.S. Shipping: Estimated delivery time is 5–12 business days.
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International Shipping: Estimated delivery time is 7–21 business days, depending on destination.
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All estimated delivery times are not guaranteed and may vary due to factors beyond our control.
Shipping Costs
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Free Shipping on all orders purchased on our website.
Note: Where shipping is not free, rates are calculated based on the destination and weight of your order. The exact shipping cost will be displayed at checkout.
Shipping Carriers
We work with trusted shipping partners to ensure timely delivery:
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USPS
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FedEx
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UPS
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DHL
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Regional and international shipping providers, depending on your location.
International Shipping
We offer international shipping to selected countries.
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Delivery typically takes 7–21 business days.
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Customs fees, import duties, and taxes may apply depending on your country’s laws. These are the responsibility of the buyer.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number.
You may track your package through:
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The shipping carrier's official website, or
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Our Order Tracking page (for domestic customers).
Shipping Delays
Shipping delays can occur due to:
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Carrier issues
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Weather conditions
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Natural disasters
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Customs clearance for international shipments
We are not liable for delays caused by such circumstances.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at support@shopperspreferredchoice.com immediately.
We will:
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File a claim with the carrier
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Keep you informed throughout the process
Please note: Carrier claim resolutions may take up to 30 days.
We do not issue refunds or replacements for packages that are marked as delivered by the carrier but not received.
Out-of-Stock Items
If your order contains multiple items and one or more items are out of stock:
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We will ship the available items immediately.
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A refund will be issued for any unavailable products.
Returns and Exchanges
Please refer to our Return Policy for complete information on how to return or exchange an item.
Reserved Rights Regarding Shipping
To protect our customers and our brand, Shoppers Preferred Choice reserves the right to:
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Require matching billing and shipping addresses for verification.
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Refuse or cancel orders at our discretion due to:
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Irregular or excessive return patterns
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Suspected fraudulent activity
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Damage or misuse of returned items
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We may also restrict or deny returns to any customer based on return behavior history.
Contact Us
For any questions regarding shipping, please contact us at:
Phone number: 267-912-4978
Email: support@shopperspreferredchoice.com
Physical address: Shoppers Preferred Choice, 48 Bi State Plaza, #638, Old Tappan NJ 07675, United States
Thank you for shopping with Shoppers Preferred Choice!