Shipping Policy

At Shoppers Preferred Choice, we’re committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for details regarding order processing, shipping methods, tracking, and more.

Order Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Time

  • U.S. Shipping: Estimated delivery time is 5–12 business days.

  • International Shipping: Estimated delivery time is 7–21 business days, depending on the destination.

⚠️ Note: All estimated delivery times are not guaranteed and may vary due to factors beyond our control (e.g., customs clearance, weather, carrier delays).

Shipping Costs

  • Free U.S. Shipping is included on all orders.

  • International Shipping: Rates are calculated at checkout based on destination and weight. The exact cost will be displayed before you complete your purchase.

Shipping Carriers

We work with trusted shipping partners to ensure reliable delivery, including:

  • USPS

  • FedEx

  • UPS

  • DHL

  • Regional and international partners depending on your location

International Shipping & Customs

  • We currently ship to selected international destinations.

  • Delivery typically takes 7–21 business days.

  • Customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer.

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with your tracking number.

  • You can track your package through the carrier’s official website or via our Order Tracking page.

Shipping Delays

Delays may occur due to:

  • Carrier or logistics issues

  • Weather conditions or natural disasters

  • Customs inspections for international shipments

While we strive to meet the estimated delivery times, we are not liable for delays caused by factors outside of our control.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at support@shopperspreferredchoice.com. We will:

  • File a claim with the carrier on your behalf

  • Keep you informed throughout the process

⚠️ Please note: Carrier claim resolutions may take up to 30 days.
We do not issue refunds or replacements for orders that are marked as “delivered” by the carrier but not received.

Out-of-Stock Items

  • If your order includes multiple items and one or more are out of stock:

    • We will ship the available items immediately.

    • A refund will be issued for any unavailable products.

Returns & Exchanges

For information on how to return or exchange an item, please see our Refund & Return Policy.

Reserved Rights Regarding Shipping

To protect our customers and our brand, Shoppers Preferred Choice reserves the right to:

  • Require matching billing and shipping addresses for verification.

  • Refuse or cancel orders at our discretion in cases of:

    • Irregular or excessive return patterns

    • Suspected fraudulent activity

    • Damage or misuse of returned items

We may also restrict or deny returns to customers based on return behavior history.

Contact Us

If you have any questions regarding shipping, please reach out to us:

📧 Email: support@shopperspreferredchoice.com
📞 Phone: 267-912-4978
🏢 Address: Shoppers Preferred Choice, 15 Parker Blvd, Eastampton NJ 08060, United States