Shipping Policy

At Shoppers Preferred Choice, we’re committed to delivering your order in a timely, transparent, and reliable manner.
This policy outlines how we process orders, handle shipping, calculate costs, manage tracking, and address any delivery concerns.

🕓 Order Processing Time

  • Orders are typically processed within 1 to 3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends, or public holidays begin processing on the next business day.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

🚚 Shipping Destinations

We currently ship to:
🇺🇸 United States  🇨🇦 Canada  🇦🇺 Australia  🇩🇪 Germany  🇩🇰 Denmark  🇫🇮 Finland  🇬🇧 United Kingdom

All orders are shipped via trusted global carriers such as USPS, FedEx, UPS, DHL, and their regional partners.

💵 Shipping Costs

Destination Shipping Cost Notes
All Destinations (U.S. & International) Free Standard Shipping No minimum order amount required

We believe in transparent pricing. All orders qualify for free standard delivery — no hidden handling, packaging, or service fees.

⏱️ Estimated Delivery Times

Destination Estimated Delivery Time (After Shipment)
United States 5 – 12 business days
Canada, Australia, Germany, Denmark, Finland, U.K. 7 – 21 business days

⚠️ Note: Delivery times are estimates, not guarantees. Delays may occur due to customs inspections, weather conditions, or carrier-related issues beyond our control.

🛃 International Customs & Duties

  • International orders may be subject to customs fees, import duties, or taxes imposed by your local authority.

  • These charges are not included in our prices or shipping rates and are the buyer’s responsibility.

  • If an order is refused due to unpaid customs fees, the customer is responsible for return shipping and any associated restocking costs.

🔍 Order Tracking

  • When your order ships, you’ll receive a tracking number by email.

  • You can track your package via the carrier’s website or our Order Tracking page.

If tracking updates stop for more than 10 business days, contact us for assistance.

🚨 Shipping Delays

While we strive to meet all delivery estimates, certain factors may cause delays, including:

  • Carrier or logistics disruptions

  • Severe weather or natural disasters

  • Customs clearance delays

We’ll always work closely with the carrier to resolve any delays as quickly as possible.

📦 Lost or Damaged Packages

If your order is lost or damaged in transit:

  1. Contact us immediately at support@shopperspreferredchoice.com.

  2. We’ll file a claim with the carrier and keep you informed throughout the process.

  3. Claims may take up to 30 days for carrier resolution.

⚠️ Orders marked “Delivered” by the carrier are considered fulfilled and not eligible for automatic refunds or replacements.

🛍️ Out-of-Stock Items

If part of your order is unavailable:

  • Available items will ship immediately.

  • A full refund will be issued for the out-of-stock products.

🔁 Returns & Exchanges

For return and exchange information, please see our Refund & Return Policy.

🧾 Reserved Rights Regarding Shipping

To protect our customers and maintain secure operations, Shoppers Preferred Choice reserves the right to:

  • Require matching billing and shipping addresses for verification.

  • Refuse or cancel suspicious or fraudulent orders.

  • Restrict or deny returns based on customer return history or misuse.

📬 Address Accuracy

Please verify your shipping address carefully at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

✨ Our Commitment

We continually monitor carrier performance and keep shipping times and policies updated to ensure full transparency and compliance with Google Merchant Center’s standards.

📞 Contact Us

Shoppers Preferred Choice
📧 Email: support@shopperspreferredchoice.com
📞 Phone: (267) 912-4978
🏢 Address: 48 Bi-State Plaza #638, Old Tappan, NJ 07675, United States